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    *Please provide an image of your product, date code and model number now for product questions or concerns. This will help us best support you and expedite a resolution. The date code is engraved on the outside of the metal prongs you plug into the wall to give the unit power. The metal prongs are located on the end of the power cord. This code should begin with one letter, followed by three numbers. (e.g. A123)

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